Information & Advice
Age Concern Somerset provides information and advice on a wide range of issues. We’ll provide you with the facts and you can make choices and decisions knowing you have reliable information.
This service has been awarded the Quality Mark of the Community Legal Service. This means that it has been audited by independent inspectors and reached their required standard.
We can help you with:
- Money matters
- Housing rights
- Health and social care
- Leisure and social activities
- Family and personal matters
- Your rights to local services
- And most other things that affect your quality of life.
If we can’t help, we can put you in touch with people that can.
What we can offer you:
- We will give you information that is accurate and up-to-date
- We can explain the choices you have.
- We will help you decide what to do, but it is your choice.
- We may be able to take action on your behalf, if you want us to.
- If we can’t help, we will point you in the right direction.
How we work:
- We will not charge you for our service
- We will not tell anyone about your business without your permission.
- You can talk to us in private.
- We will not make judgements about your life and what you want to do.
- We will tackle any discrimination or prejudice that you face
- We will not be influenced by any other interests but yours.
How you can contact us:
If you would like free information on the subject of your choice, you can phone the free phone the national information line on 0800 00 99 66 and the relevant Age Concern Factsheet or Information Sheet will be sent to you.
OR
If you would prefer to speak to an adviser, you can either phone or drop in at your nearest Age Concern Somerset Information & Advice office:
Taunton
The Market House
Fore Street
Taunton
TA1 1JD
Tel: 0845 643 4621
10am - 4pm Monday to Friday (Answerphone outside these hours.)
(Closed for lunch 1-2)
Weston-super-Mare
Ground Floor Elizabeth House
30 - 32 The Boulevard
Weston super Mare
BS23 1NF
Tel: 0845 643 4683
Monday to Friday 10am - 4pm
(Closed for lunch 1-2)
You do not need to make an appointment, but you may wish to check that we are open before you leave home.